Reported Aug 1, 2024
RH Baby & Child Recalls Jeune French Contemporary Upholstered Panel Cribs Due to Choking Hazard
Rh US LLC of Corte Madera, California
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled cribs and contact RH to receive a full refund of the purchase price, or a new replacement crib with shipping at no charge. If no receipt is available, the consumer will receive a $1,260 cash refund, credit, or a new replacement crib with shipping at no charge. RH will provide free pickup of the recalled crib, and is contacting all known purchasers directly.
Firm contact: RH toll-free at 833-611-1775 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com, or online at https://rhbabyandchild.rh.com/us/en/customer-experience/safety-recalls or https://rhbabyandchild.rh.com/us/en/ and click on "Safety Recalls" at the bottom of the page.
What it looks like
Is this the product you have?
- Jeune French Contemporary Upholstered Panel Cribs
- Amount recalled
- About 480 (In addition, about 10 were sold in Canada)
Where it was sold
Sold at RH Baby & Child stores, RH outlets nationwide, and online at https://rhbabyandchild.rh.com from January 2021 through March 2024 for between $600 and $2,900..
Why it was recalled
Stop using this product now
The cylindrical metal inserts in the crib's wooden frame can become loose and detach, posing a choking hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received two reports of a metal insert loosening and detaching. No injuries have been reported.
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