Reported Sep 12, 2024
Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard
Glen Dimplex Americas Ltd. of Vancouver, Washington
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.
Firm contact: Glen Dimplex Americas toll-free at 866-673-9880 from 8 a.m. to 6:30 p.m. ET Monday through Friday, email at apex@glendimplexamericas.zendesk.com, online at https://www.glendimplexamericas.com/en-us/product-safety-notices/2024-APEX72-Important-Recall-Information or www.glendimplexamericas.com and click on "Product Safety Notices/Recall" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Cadet-branded Apex72 Electric Heaters
- Amount recalled
- About 12,900
Where it was sold
Sold at Platt, Crescent Electric, CED and other electrical distributors nationwide from February 2014 through February 2024 for about $190..
Why it was recalled
Stop using this product now
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received one report of a heater fan malfunctioning and causing the unit to ignite. No injuries have been reported.
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