Reported Sep 19, 2024
Jo-Ann Stores Recalls Place & Time Battery-Operated Desk Lamps Due to Fire Hazard
Jo-Ann Stores LLC of Hudson, Ohio
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled desk lamps and return them to Jo-Ann Stores for a full refund. Consumers without a purchase receipt will receive a $23 store credit. Consumers who are unable to return the lamp to a store can email a photo of the purchase receipt to customer.service@joann.com with the subject "Desk Lamp Recall Refund" to receive an electronic gift card for the amount on the purchase receipt, or a $23 store credit if the consumer does not have the receipt and provides a photo of the lamp.
Firm contact: Jo-Ann Stores toll-free at 833-931-0230 from 9 a.m. to 6 p.m. ET Monday through Friday, email at customer.service@joann.com, or online at www.joann.com/product-recalls or www.joann.com and click on 'Product Recalls" at the bottom of the webpage for more information.
What it looks like
Is this the product you have?
- Place & Time battery-operated desk lamps
- Amount recalled
- About 9,700
Where it was sold
Sold at Jo-Ann Stores nationwide and online at www.joann.com from May 2024 through July 2024 for about $23..
Why it was recalled
Stop using this product now
The desk lamp's battery compartment can overheat while using the USB charging cord, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received three reports of the battery compartment melting or popping while the lamp was charging with the USB cord. No injuries have been reported.
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