Reported Oct 10, 2024
Reyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Violation of Federal Regulations for…
Yongkang Xinhao Industry and Trade Co. Ltd. of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers directly.
Firm contact: Reyhee Group at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@droyd.com, or online at www.droyd.com/pages/safety-recall or www.droyd.com and click "Safety Recall" at the top of the page for more information.
What it looks like
Is this the product you have?
- Droyd multi-purpose helmets
- Amount recalled
- About 400
Where it was sold
Sold at Online at Droyd.com from October 2023 through July 2024 for about $40..
Why it was recalled
Stop using this product now
The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported
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