Reported Dec 19, 2024
Charmast Power Banks Recalled Due to Fire and Burn Hazards; Sold by Charmast Exclusively on Amazon.com
Shenzhen Charmast Technology Co. Ltd. of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the recalled power banks immediately and contact Charmast for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their model W1056 power bank, their names and dates of the photograph written in indelible (permanent) marker above the label, and the severed power cord. Consumers should dispose of the power banks in accordance with local and state regulations.
Firm contact: Charmast collect at 929-636-0293 Monday through Friday, from 10 a.m. to 3 p.m. ET, by email at rcus@charmast.com, or online at https://www.charmast.com/pages/recall-info-page or www.charmast.com and click on "Recalls" at the top of the page for more information.
What it looks like
Is this the product you have?
- Charmast power banks, model W1056
- Amount recalled
- About 488,000
Where it was sold
Sold at Online at Amazon.com from December 2018 through September 2024 for between $14 and $25..
Why it was recalled
Stop using this product now
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Charmast has received 44 reports of the recalled power banks expanding, igniting, melting, overheating or smoking, including four reports of consumers receiving burns or blisters.
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