Reported Feb 6, 2025
TTI Outdoor Power Equipment Recalls RYOBI Battery-Powered Mowers Due to Fire Hazard
TTI Outdoor Power Equipment Inc. of Anderson, South Carolina
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled mower and contact TTI Outdoor Power Equipment Inc. ("TTI") for instructions on how to disable the recalled mower and receive a free replacement 21" walk-behind mower.
Firm contact: TTI toll-free at 800-597-9624 from 9 a.m. to 5 p.m. ET, or online at https://ryobi.ryobitools.com/support/safety or https://www.ryobitools.com/ and click on "Important Recall Information" for more information.
What it looks like
Is this the product you have?
- RYOBI 40-Volt Brushless 21" Cordless Walk-Behind Mowers
- Amount recalled
- About 217,500 (In addition, about 28,400 were sold in Canada)
Where it was sold
Sold at Home Depot and Direct Tools Factory Outlet stores nationwide, and online at www.homedepot.com and www.directtoolsoutlet.com from February 2021 through January 2025 for between $500 and $700..
Why it was recalled
Stop using this product now
The recalled mowers have a push-on connector inside the powerhead that can overheat, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: TTI has received 97 reports of overheating while the mower was in use, including five reports of fires. Two minor burn injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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