Reported Feb 27, 2025
Triangle Tube Recalls Prestige and Aerco Esteem Gas Boilers Due to Carbon Monoxide (CO) Poisoning Hazard; Two Deaths…
Burnsen SA of Belgium
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free boiler inspection and, if applicable, free installation of a new boiler ignition system. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
Firm contact: Triangle Tube toll-free at 877-574-5036 from 8 a.m. to 5 p.m. ET Monday through Friday, by email at productrecall@triangletube.com, or online at https://triangletube.com/products/product-recall/ or at www.triangletube.com and click on "PRODUCT RECALL" for more information.
What it looks like
Is this the product you have?
- Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers
- Amount recalled
- Approximately 60,000 (In addition, about 7,500 were sold in Canada)
Where it was sold
Sold at The boilers were manufactured by Burnsen SA, of Belgium, from December 2011 through April 2019 and were sold by wholesale distributors and installed by independent contractors nationwide for between $3,400 and $9,700..
Why it was recalled
Stop using this product now
The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a risk of serious injury or death.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Triangle Tube has received two reports of death due to CO poisoning associated with the recalled boilers. In 2015, a 47-year-old woman died from CO poisoning associated with a Prestige Solo 175 boiler, and in 2016, an 85-year-old man died from CO poisoning associated with a Prestige SOLO TriMax 175 boiler, following a repair. Triangle Tube has also received 25 reports of CO leaks from the recalled boilers.
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