Reported Mar 13, 2025
Sublue Recalls Lithium-Ion Batteries Sold for Sublue Mix Underwater Scooters Due to Fire Hazard
Sublue Technology Inc. of Walnut, California
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the scooters with the recalled batteries immediately and contact Sublue for a free new generation battery replacement (gray battery). Sublue will provide a battery collection kit for the consumer to return the recalled battery and will provide the replacement battery upon return of the recalled battery. Note: Do not throw this recalled battery in the trash or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by municipal recycling centers for damaged, defective, or recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries.
Firm contact: Sublue toll-free at 855-206-8698 from 9 a.m. to 5 p.m. PT Monday through Sunday, email support.us@sublue.com, or online at www.sublue.com/recalls or www.sublue.com and click on "Recalls" at the top of the page for more information.
What it looks like
Is this the product you have?
- Sublue Mix underwater scooters and replacement batteries (black batteries only)
- Amount recalled
- About 40,370
Where it was sold
Sold at Online at www.amazon.com, www.costco.com, www.sublue.com, www.westmarine.com and other websites from June 2018 through February 2025 for approximately $550 (scooters) and $150 (replacement batteries)..
Why it was recalled
Stop using this product now
The lithium-ion batteries can overheat and ignite, posing a fire hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Sublue has received 161 reports of thermal and swelling incidents involving the lithium-ion batteries, including eight reports of fire, one report of injury, and two reports of property damage totaling $651,400.
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