Reported Apr 17, 2025
The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard
The North Face, a division of VF Outdoor LLC of Denver, Colorado
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.
Firm contact: The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at recall_wshellistaV@thenorthface.com, or online at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on "Product Recall" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- The North Face Women's Shellista V Mid Waterproof Boots
- Amount recalled
- About 15,200 (In addition, about 5,900 were sold in Canada)
Where it was sold
Sold at The North Face stores, Dick's Sporting Goods, Nordstrom, REI, and other stores nationwide, and online at thenorthface.com and other websites from September 2024 through January 2025 for about $165..
Why it was recalled
Stop using this product now
The hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 28 reports of the top hook catching on the lace of the other boot, including 15 reports of minor injuries in the United States.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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