Reported Apr 17, 2025
Casely Recalls Wireless Portable Power Banks Due to Fire and Burn Hazards
Casely Inc. of Brookyln, New York
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled wireless portable power banks and contact Casely for a free replacement. To receive the free replacement, consumers should go to the firm's website and fill out the online form and submit two photographs; one should be the front of the power bank with the word "Recalled" on it and the date written in permanent marker. The second photograph should have the model number on it, which is located on the back of the power bank. Then upload the photos to the firm's website at https://www.getcasely.com/pages/2025-recall. Consumers should immediately dispose of the power banks in accordance with local and state regulations. Proof of purchase (receipt) is not required. Casely is contacting all known purchasers directly.
Firm contact: Casely toll-free at 888-964-9331 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@getcasely.com, or online at https://www.getcasely.com/pages/2025-recall or go to www.getcasely.com click on "Recalls" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Casely Wireless Portable Power Banks
- Amount recalled
- About 429,200
Where it was sold
Sold at Online at getcasely.com, Amazon.com and other e-commerce websites from March 2022 through September 2024 for between $30 and $70..
Why it was recalled
Stop using this product now
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 51 consumer reports of the lithium-ion battery overheating, expanding or catching fire while they were charging their phones, resulting in six minor burn injuries.
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