Reported Jun 5, 2025
Midea Recalls About 1.7 Million U and U+ Window Air Conditioners Due to Risk of Mold Exposure
GD Midea Air-Conditioning Equipment Co. Ltd. of China
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers with the recalled air conditioners should immediately contact Midea for a free repair or a full or prorated refund, which will be based on the purchase date or date of manufacture. Consumers who want a refund will be requested to send the unit back to Midea using a free shipping label or submit a photograph showing that they cut the unplugged power cord of the unit to receive a refund. Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecall.expertinquiry.com for instructions on how to inspect their unit prior to continuing use.
Firm contact: Midea toll-free at 888-345-0256 from 8 a.m. to 5 p.m. ET Monday through Friday, email at midea4028@midea.com, online at www.MideaUrecall.expertinquiry.com or www.midea.com/us and click on "RECALL INFORMATION" for more information.
What it looks like
Is this the product you have?
- U and U+ Window Air Conditioners
- Amount recalled
- About 1.7 million (In addition, about 45,900 were sold in Canada)
Where it was sold
Sold at Costco, Menards, Home Depot, Best Buy and other stores nationwide and online at Midea.com, Amazon.com, Costco.com, Menards.com, HomeDepot.com, Lowes.com, Walmart.com, BJs.com, BestBuy.com and other websites from March 2020 through May 2025 for between $280 and $500..
Why it was recalled
Pooled water in the air conditioners can fail to drain quickly enough, which can lead to mold growth. Mold exposure poses risks of respiratory issues or other infections to some consumers.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: The firm is aware of at least 152 reports of mold in the air conditioners, including 17 reports of consumers experiencing symptoms such as respiratory infections, allergic reactions, coughing, sneezing and/or sore throats from mold exposure.
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