Reported Jun 5, 2025
Direct Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard
Direct Scaffold Supply LLC of Houston, Texas
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer's address.
Firm contact: Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday, by email at bakercasters@realtimeresults.net, or online at www.recallrtr.com/bakercasters or www.dss.net and click on "Baker Caster Recall".
What it looks like
Is this the product you have?
- Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products
- Amount recalled
- About 23,000
Where it was sold
Sold at DSS Branches and Lowe's stores nationwide and online at Granite.com, Homedepot.com and Lowes.com from September 2022 through March 2025 for between $280 to $1,600 with the baker scaffolding. Casters were also sold in four-packs for about $110..
Why it was recalled
Stop using this product now
The recalled casters can contain faulty spot welds that can cause them to break or fail, making the scaffolding unstable and posing a fall hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received two reports of casters breaking or failing, including one injury where a caster failure led to a fall and bruising injury.
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