Reported Jun 5, 2025
HTP Brand Boilers Recalled Due to Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death;…
NTI Boilers Inc. of Canada
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled boilers and contact HTP to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Firm contact: HTP toll-free at 800-323-9651 from 7 a.m. to 8 p.m. ET Monday through Friday, email at recall@htproducts.com, or online at https://htproducts.com/safety-notice.html or at www.htproducts.com and click on "Urgent Recall" at the top of the page for more information.
What it looks like
Is this the product you have?
- HTP residential gas boilers
- Amount recalled
- About 96 (In addition, 9 were sold in Canada)
This recall covers 2 products
The agency filed one notice per product. You are reading one of them; the other one is below.
Where it was sold
Sold at Independent heating and plumbing contractors and wholesale distributors nationwide from October 2024 through February 2025 for between $3,400 and $4,100..
Why it was recalled
Stop using this product now
The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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