Reported Jul 17, 2025
Deale International Recalls CasaClean Handheld Steamers Due to Risk of Serious Burn Injury; Sold on HSN
Deale International LLC of Fort Lauderdale, Florida
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.
Firm contact: Deale International toll-free at 877-880-6137 from 9 a.m. to 5 p.m. ET, by email at casacleanrecall@thedeale.com, or online at www.thedeale.com/pages/casaclean-safety-recall or www.thedeale.com and click on "RECALL INFORMATION" at the top of the page for more information.
What it looks like
Is this the product you have?
- CasaClean Handheld Steamers
- Amount recalled
- About 23,000
Where it was sold
Sold at HSN from November 2024 through April 2025 for about $40..
Why it was recalled
Stop using this product now
The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Deale has received 26 reports of the recalled steamers leaking water or steam, including 13 consumers receiving burns.
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