Reported Jul 17, 2025
iStore Magnetic Wireless Power Banks Recalled Due to Fire and Burn Hazards; Imported by Tomauri
Tomauri Inc. of Ontario, Canada
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled wireless portable power bank and go to the firm's website to participate in the recall. Consumers will be asked to submit two photographs via email to recall@istore.co. The first photograph should be the front of the power bank with the word "Recalled" and the date written on it with permanent marker. The second photograph should include the model number, which is located on the back of the power bank. A purchase receipt will be requested but will not be required to participate in the recall. Consumers should immediately dispose of the power banks in accordance with local and state hazardous waste disposal regulations.
Firm contact: iStore toll-free at 800-268-4049 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@istore.co, or online at https://istore.co/pages/battery-recall and https://www.tomauri.com/pages/battery-recall or go to http://www.tomauri.com and click on "Recalls" at the bottom of the page.
What it looks like
Is this the product you have?
- iStore Magnetic Wireless Power Banks (IST-09991/W05 model only)
- Amount recalled
- About 8,520 (An additional 6,400 were sold in Canada)
Where it was sold
Sold at Vending machines and stores located in various airport locations nationwide and online at iStore.co from February 2023 through May 2025 for between $46 and $65..
Why it was recalled
Stop using this product now
The lithium-ion battery in the recalled power banks can overheat and ignite while charging, posing fire and burn hazards to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received three reports of the wireless power banks overheating and exploding while they were charging, including one incident that resulted in a minor burn to the victim's arm. The firm received reports of property damage of about $15,000.
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