Reported Jul 24, 2025
Apollo Recalls Electric Scooters Due to Fall and Injury Hazards
Apollo Imports Inc. of Newark, Delaware
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.
Firm contact: Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-city/recall or at www.apolloscooters.co and click on "Apollo City 2024 Recall" located at the bottom of the page.
What it looks like
Is this the product you have?
- Apollo City Model Year 2024 Electric Scooters
- Amount recalled
- About 790
Where it was sold
Sold at Best Buy stores nationwide and online at Apolloscooters.co, Amazon.com and BestBuy.com between June 2024 through April 2025 for about $1,800..
Why it was recalled
Stop using this product now
The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 10 reports of the weld cracking on the stem of the scooter, including four riders who reported coming off the scooter; one reported injury including abrasions.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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