Reported Aug 21, 2025
Combi Boilers Recalled Due to Burn Hazard; Manufactured by IBC Technologies
IBC Technologies USA Inc. of Lawnside, New Jersey
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Contact IBC to schedule a free in-home repair by an authorized technician, who will install a mixing valve, if needed. Consumers can continue to use the recalled boilers for central heating.
Firm contact: IBC toll free at 844-432-8422 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at sales@ibcboiler.com, or online at www.ibcboiler.com/recalls or https://www.ibcboiler.com/ and click on "Recall" located at the bottom of the webpage.
What it looks like
Is this the product you have?
- CX Series Combi Boiler
- Amount recalled
- About 1,100 (In addition, about 880 were sold in Canada)
Where it was sold
Sold at Home improvement distributors nationwide from May 2023 through June 2025 for between $4,700 and $5,100..
Why it was recalled
Stop using this product now
A combi (or combination) boiler is a type of gas boiler that provides both a home's hot water and central heating. The hot water can exceed the temperature set on the control panel, posing a burn hazard to users.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received five reports of the hot water temperature fluctuating while in use. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
Free recall alerts
Get alerted about new IBC Technologies USA Inc. recalls
One email when a matching recall is published. No account, no cost, unsubscribe in one click.
We email you about recalls and nothing else. Every send has a one-click unsubscribe, and you can change your preferences any time without an account.