Reported Feb 26, 2026
Andersen Windows Recalls Window Opening Control Devices Sold as Kits or Installed on 100 Series Casement Windows Due to…
Andersen Windows, Inc. of Bayport, Minnesota
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should leave the recalled windows with the opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Consumers should submit a request for the repair to: www.andersenwindows.com/100seriescasementwocdrecall.
Firm contact: Andersen Windows toll-free at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday, email at 100Seriescasementwocdrecall@andersencorp.com or online at www.andersenwindows.com/100seriescasementwocdrecall or www.andersenwindows.com and click on "Recalls" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Window opening control devices sold as kits or installed on 100 Series casement windows
- Amount recalled
- About 91,000 (In addition, about 180 were sold in Canada)
Where it was sold
Sold at Independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025 for between $9 (individual kit) and $220 (factory installed on 100 series casement window)..
Why it was recalled
Stop using this product now
The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received eight reports of the devices breaking, detaching or malfunctioning. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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