Reported Apr 16, 2026
Macy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard
Macy's Merchandising Group, Inc. of New York
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the recalled tea kettles immediately and contact Macy's for a full refund in the form of a check for the purchase price. Consumers will be asked to complete a recall form at https://www.recallrtr.com/teakettle for a prepaid shipping label to return the product. No purchase receipt will be required.
Firm contact: Macy's toll-free at 888-256-1541 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at teakettle@realtimeresults.net or on-line at https://www.recallrtr.com/teakettle or macys.com and click on "Product Recalls" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Arch Studio Tea Kettle
- Amount recalled
- About 4,600
Where it was sold
Sold at Macy's stores nationwide and online at macys.com from August 2025 through February 2026 for about $50..
Why it was recalled
Stop using this product now
The tea kettles' handle can detach during use when heated, posing a risk of serious injury from burn hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received three reports of the handle detaching. No injuries have been reported.
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