Reported Apr 30, 2026
Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death…
Residential Elevators, Inc. of Crawfordville, Florida
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.
Firm contact: Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at StrikeLock@Residentialelevators.com, or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Residential Elevators StrikeLock Hoistway Door Locking Device
- Amount recalled
- About 450
Where it was sold
Sold at Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000..
Why it was recalled
Stop using this product now
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported
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