Reported May 28, 2026
Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Giantex Inc. of Ontario, California
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
Firm contact: Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.
What it looks like
Is this the product you have?
- Giantex and Costway 2-liter and 3-liter Portable Steam Saunas
- Amount recalled
- About 1,000
This recall covers 2 products
The agency filed one notice per product. You are reading one of them; the other one is below.
Where it was sold
Sold at The recalled portable steam saunas were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100..
Why it was recalled
Stop using this product now
The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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