Reported Jun 18, 2026
Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard
Joolz USA Inc. of New York, New York
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the Joolz Aer2 Car Seat Adapters immediately, detach them from the stroller and go to http://joolzcarseatadapter.expertinquiry.com to register for a full refund. The firm will provide a video on how to remove the Joolz Aer2 Car Seat Adapters from the stroller. Consumers must return the recalled adapter sets using the prepaid shipping label to receive a refund. Full refunds will be reimbursed via an electronic payment method or a virtual prepaid gift card to use anywhere.
Firm contact: Joolz Customer Service Team toll-free at 888-943-4889 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://joolzcarseatadapter.expertinquiry.com or www.joolz.com and click "Product Recalls" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller
- Amount recalled
- About 3,840 (In addition, about 148 were sold in Canada)
Where it was sold
Sold at Bloomingdale's, Nordstrom, and specialty stores nationwide, and online at www.joolz.com, www.bloomingdales.com, www.nordstrom.com, and www.amazon.com from June 2025 to May 2026 for about $50..
Why it was recalled
Stop using this product now
The recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received one report of the car seat adapters detaching from the strollers. No injuries have been reported.
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