Reported Sep 3, 2026 · Updated Sep 18, 2026
Branch Recalls Ergonomic Chairs Due to Fall Hazard
Bureau Office, Inc. dba Branch of New York, New York
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.
Firm contact: Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.
What it looks like
Is this the product you have?
- Ergonomic Chairs
- Amount recalled
- About 16,000 (In addition, about 180 were sold in Canada)
Where it was sold
Sold at Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350..
Why it was recalled
Stop using this product now
The backrests of the chairs can detach, posing a fall hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported.
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