Reported Apr 21, 2015
Lenovo Expands Recall of Battery Packs for ThinkPad Notebook Computers Due to Fire Hazard
Lenovo Inc. of Morrisville, N.C.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately turn off their ThinkPad notebook computer, remove the battery pack and contact Lenovo for a free replacement battery pack. Consumers can continue to use their ThinkPad notebook without the battery pack by plugging in the AC adapter and power cord.
Firm contact: Lenovo at (800) 426-7378 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lenovo.com and select Support at the top of the page, then click on the link to the recall page in the News and Alerts section at the bottom right of the page for more information.
What it looks like
Is this the product you have?
- ThinkPad notebook computer battery packs
- Amount recalled
- About 148,800 in the United States and 17,700 in Canada (About 34,500 in the United States and 2,900 in Canada were recalled in March 2014)
Where it was sold
Sold at Computer and electronics stores, and authorized dealers nationwide and online at www.lenovo.com from February 2010 through June 2012 for between $350 and $3,000 when sold as part of ThinkPad notebook computers. The battery packs were also sold separately for between $80 and $150..
Why it was recalled
Stop using this product now
The battery packs can overheat, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Lenovo has received four reports of incidents of battery packs overheating and damaging the computers, battery packs and surrounding property. One incident included a consumer's skin being reddened and burn marks on the consumer's clothing.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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