Reported Jun 3, 2015
Apple Recalls Beats Pill XL Portable Wireless Speakers Due to Fire Hazard
Beats Electronics LLC of Culver City, Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled product and contact Apple for a $325 Apple Store credit or electronic payment. Apple will provide a postage paid box for consumers to send their Pill XL speaker to Apple.
Firm contact: Apple Inc. online at www.apple.com or www.beatsbydre.com or www.apple.com/support/beats-pillxl-recall or contact Apple Support toll-free at (800) 275-2273 anytime for more information.
What it looks like
Is this the product you have?
- Beats Pill XL speaker
- Amount recalled
- About 222,000 in the U.S. (and about 11,000 in Canada)
Where it was sold
Sold at Apple Retail Stores and major retail stores nationwide and online at Apple.com and Beatsbydre.com from January 2014 through June 2015 for about $300..
Why it was recalled
Stop using this product now
The battery can overheat, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Apple has received eight reports of incidents of the speakers overheating, including one with a burn to a consumer's finger and one with damage to a consumer's desk.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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