Reported Jul 21, 2015
Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard
Acorn Stairlifts Inc. of Orlando, Fla.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.
Firm contact: Acorn Stairlifts at (800) 361-2836 between 8 a.m. and 6 p.m. ET Monday through Friday or online at www.acornstairlifts.com and click on "Recall Information" for more information.
What it looks like
Is this the product you have?
- Motorized stair lifts
- Amount recalled
- About 34,500
Where it was sold
Sold at Acorn Stairlifts and Acorn Stairlifts' authorized dealers nationwide from March 2007 to December 2011 for about $3,400..
Why it was recalled
Stop using this product now
The stair lift's seat post can separate from the main seat support, posing a fall hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Acorn received two reports of incidents of the seat post separating from the main seat support and resulted in deaths in the United Kingdom. There have been no reports of incidents or injuries in the United States.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
Free recall alerts
Get alerted about new Acorn Stairlifts Inc. recalls
One email when a matching recall is published. No account, no cost, unsubscribe in one click.
We email you about recalls and nothing else. Every send has a one-click unsubscribe, and you can change your preferences any time without an account.