Reported Aug 18, 2015
Tvilum Recalls Chairs Sold Exclusively at Copenhagen Imports Due to Fall Hazard (Recall Alert)
Copenhagen Imports of Phoenix, Ariz.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled chairs and return them to the retailer for a full refund, including delivery charges where applicable. Tvilum is contacting purchasers directly.
Firm contact: Tvilum Customer Support at (800) 932-2006, extension 106, Monday through Friday 7 a.m. to 4 p.m. CT, helpline-us@tvilum.com, Copenhagen Imports at (602) 266-8060 Monday through Saturday 9 a.m. to 6 p.m. PT or online at www.copenhagenliving.com/ and click on "Contact Us" for more information or to find a Copenhagen store near you.
What it looks like
Is this the product you have?
- Stars Mix n'Match Chairs
- Amount recalled
- About 530
Where it was sold
Sold at Copenhagen Imports stores in Arizona and Texas from May 2013 to June 2015 for about $160..
Why it was recalled
Stop using this product now
The chair legs can break, posing a fall hazard for anyone sitting in the chair at the time.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Tvilum has received two reports of chair legs breaking and one reported injury.
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