Reported Oct 20, 2015
XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold
Turtle Beach Corporation of San Diego, Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.
Firm contact: Turtle Beach toll-free at 855-868-4832 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.turtlebeach.com and click on the recall link on the homepage for more information.
What it looks like
Is this the product you have?
- Ear Force® XO FOUR Stealth gaming headset
- Amount recalled
- About 59,500
Where it was sold
Sold at Best Buy, GameStop, Target and Walmart nationwide and online at Amazon.com from June 2015 to September 2015 for about $100..
Why it was recalled
Stop using this product now
Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Turtle Beach has received six reports of mold on the headsets. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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