Reported Nov 3, 2015
GE Recalls Air Conditioning and Heating Units Due to Risk of Fire
GE Appliances of Louisville, KY
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should contact GE to schedule a free repair. Do not operate the PTAC unit with the external vent open while awaiting a free repair. Property maintenance personnel should remove the unit's front panel and locate the vent door control lever at the left side of the Zoneline unit to ensure the lever is in the closed position.
Firm contact: GE toll free at 866-723-2697 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.geappliances.com/products/recall or www.geappliances.com and click the Recall Information tab for more information.
What it looks like
Is this the product you have?
- GE Zoneline® Air Conditioners and Heating Units
- Amount recalled
- About 33,500
Where it was sold
Sold at GE authorized representatives and HVAC distributors nationwide from January 2010 through December 2013 for between $1,000 and $1,200..
Why it was recalled
Stop using this product now
Moisture from outdoor air can accumulate near the unit's heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: GE has received three reports involving smoke and/or fire associated with the unit's heater resulting in about $30,000 of property damage. No injuries have been reported.
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