Reported Nov 12, 2015
PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard
PNY Technologies, Inc. of Parsippany, N.J.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.
Firm contact: PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email Tech-Support-T10400@pny.com for more information.
What it looks like
Is this the product you have?
- Portable Lithium Polymer Battery Packs
- Amount recalled
- About 56,000 (in addition, about 800 sold in Canada)
Where it was sold
Sold at Best Buy, Office Depot, Office Max and other retail stores nationwide and online at amazon.com and frys.com from January 2014 through August 2015 for about $50..
Why it was recalled
Stop using this product now
Batteries can overheat and vent flames, posing fire and burn hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: PNY has received one report of venting with flames. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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