Reported Nov 12, 2015
WakaWaka Recalls Adapter Kits Due to Electrical Shock, Explosion, Fire Hazards (Recall Alert)
Off-Grid Solutions USA LLC, d/b/a WakaWaka North America of Dover, Del.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled adapter kit and contact WakaWaka for a full refund. WakaWaka is contacting consumers directly.
Firm contact: WakaWaka toll-free at 888-472-6792 Monday through Friday from 10 a.m. to 5 p.m. ET and online at www.waka-waka.com and click on Adapter Recall.
What it looks like
Is this the product you have?
- Electrical adapter kits
- Amount recalled
- About 700 (In addition, 200 units were sold in Canada)
Where it was sold
Sold at www.waka-waka.com from November 2013 to April 2015 for about $9..
Why it was recalled
Stop using this product now
The Adapter Kit can overheat posing a risk of fire, and the plastic shell of the adapter can open exposing a risk of shock to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: WakaWaka has received four reports of adapters overheating, including reports of an adapter smoking and one report of an adapter exploding. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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