Reported Nov 24, 2015
CocoaVia Brand Frothers Recalled by Mars Symbioscience Due to Choking Hazard
Mars Symbioscience of Germantown, Md.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. The firm is providing pre-addressed return envelopes for consumers to return the frothers to the firm for disposal.
Firm contact: Mars Symbioscience toll-free at 877-842-0802 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.cocoavia.com and click on the "Safety Recall Notice" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- CocoaVia® brand frothers
- Amount recalled
- About 5,000
Where it was sold
Sold at Given away free at promotional events at King Soopers supermarket in Colorado in September 2015..
Why it was recalled
Stop using this product now
The spring on the end of the frothers can detach from the metal wand, posing ingestion and choking hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Mars Symbioscience has received two reports of the spring on the end of the frothers detaching from the metal wand. No injuries have been reported.
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