Reported Jan 14, 2016
Steelcase Recalls Chairs Due to Fall Hazard
Steelcase Inc. of Grand Rapids, Mich.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled chairs and contact Steelcase to arrange for a free repair.
Firm contact: Steelcase at 800-210-5109 between 8 a.m. and 5 p.m. ET Monday through Friday or online at www.steelcase.com and click on “Rocky Chair Recall” for more information. Consumers can also email Steelcase at retrofits@steelcase.com.
What it looks like
Is this the product you have?
- Rocky model swivel chairs
- Amount recalled
- About 17,000
Where it was sold
Sold at Steelcase independently owned dealers nationwide from August 2005 to June 2015 for between $500 and $1,550..
Why it was recalled
Stop using this product now
The screws connecting the seat and back to the base of the chair can detach, posing a fall hazard to the user.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 311 reports of incidents, including one report of an injury.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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