Reported Jan 19, 2016
West Elm Recalls Bar Stools Due to Fall Hazard; Sold Exclusively at West Elm
West Elm, a division of Williams-Sonoma, Inc. of San Francisco
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.
Firm contact: West Elm toll-free at 844-824-8911 from 7 a.m. to midnight ET daily or online at www.westelm.com and click on "Safety Recalls" under the "About Us" at the bottom of the page.
What it looks like
Is this the product you have?
- Saddle bar and counter stools
- Amount recalled
- About 6,000 (in addition, about 100 were sold in Canada)
Where it was sold
Sold at West Elm stores, online at www.westelm.com and the West Elm catalogue nationwide from July 2013 through November 2015 for between $370 and $500 for single stools and between $740 and $1,000 for a set of two..
Why it was recalled
Stop using this product now
The legs on the stools can break, posing a fall hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received six reports of the stools breaking, including one injury.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
Free recall alerts
Get alerted about new West Elm, a division of Williams-Sonoma, Inc. recalls
One email when a matching recall is published. No account, no cost, unsubscribe in one click.
We email you about recalls and nothing else. Every send has a one-click unsubscribe, and you can change your preferences any time without an account.