Reported Feb 3, 2016
Lutron Electronics Recalls Roller Shades Due to Impact Hazard
Lutron Electronics Co. Inc. of Coopersburg, Pa.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shades installed on doors should contact Lutron to receive a free replacement shade.
Firm contact: Lutron Electronics toll-free at 844-478-2033 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.lutron.com/safetynotice for more information.
What it looks like
Is this the product you have?
- Roller Shades
- Amount recalled
- About 30,000 (in addition about 5,000 were sold in Canada)
Where it was sold
Sold at Home Depot, Lowes, specialty window shading dealers and online at SerenaShades.com from November 2013 through November 2015 for between $280 and $2,400..
Why it was recalled
Stop using this product now
The window shades can become dislodged from their brackets and fall, posing an impact hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Lutron Electronics has received 36 reports of incidents of shades falling from mounting brackets. No injuries have been reported.
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