Reported Feb 24, 2016
England's Stove Works Recalls to Repair Freestanding Pellet Stoves Due to Laceration Hazard
England's Stove Works Inc. of Monroe, Va.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the unit until repaired and contact the firm to receive a free repair kit and installation instructions.
Firm contact: England's Stove Works at 800-641-3066 from 8 a.m. to 5 p.m. ET Monday through Friday. Extended hours will be in effect until March 15, 2016 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 2 p.m. on Saturdays. Or, online at www.heatredefined.com and click on Notice located at the top of the page for more information and to register to receive a repair kit.
What it looks like
Is this the product you have?
- Smartstove freestanding pellet stoves
- Amount recalled
- About 2,300
Where it was sold
Sold at Lowe's and specialty hardware stores nationwide and online at www.lowes.com from September 2015 through December 2015 for about $1,500..
Why it was recalled
Stop using this product now
Smoke can build up inside the firebox due to ash accumulation and the glass in the door can break, posing a laceration hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received four reports of incidents, including one report of a minor injury.
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