Reported Feb 25, 2016
Viessmann Recalls Gas Boilers Due to Fire and Carbon Monoxide Hazard (Recall Alert)
Viessmann Manufacturing Co. (U.S.) Inc. of Warwick, R.I.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers with recalled boilers should immediately contact the installer or distributor to schedule a free boiler safety inspection and repair. Consumers who continue using the boilers while awaiting repair, should have working smoke and carbon alarms throughout their homes.
Firm contact: Viessmann toll-free at 800-288-0667 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at www.viessmann-us.com and click on the "Important Safety Notice" located in the middle of the homepage for more information.
What it looks like
Is this the product you have?
- Gas boilers
- Amount recalled
- About 165 in the United States (in addition, about 141 were sold in Canada)
Where it was sold
Sold at Heating and plumbing contractors or wholesalers to consumers nationwide from September 2015 through December 2015 for about $4,800 and $5,800..
Why it was recalled
Stop using this product now
The boiler can overheat and emit flue gases into the venting system and carbon monoxide can leak throughout the residence, posing a fire and carbon monoxide hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 10 reports where the boilers overheated, causing the boilers to shut down. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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