Reported Mar 21, 2016
Panasonic Recalls Lithium-ion Laptop Battery Packs Due to Fire Hazard
Panasonic Corporation of North America of Newark, N.J.
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should immediately stop using the laptop computer with the recalled battery, power off the device, remove the battery pack and contact Panasonic for a free replacement battery pack.
Firm contact: Panasonic toll-free at 855-772-8324 anytime or visit www.panasonic.com and click on Product Recall for more information.
What it looks like
Is this the product you have?
- Lithium-ion Computer Battery Packs
- Amount recalled
- About 387 (in addition, 110 were sold in Canada)
Where it was sold
Sold at Panasonic dealers from December 2011 through August 2013 for about $2,000 for the laptop..
Why it was recalled
Conductive foreign material was mixed into the battery cells during manufacturing, posing a risk of fire.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: None reported
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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