Reported May 11, 2016
TwinGo Recalls Baby Carriers Due to Fall Hazard
TwinGo LLC of Mclean, Va.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the infant carrier and contact TwinGo for a free repair kit. A free replacement buckle will be provided with instructions. A repair video is also available at http://twingocarrier.com/pages/repairkit.
Firm contact: TwinGo toll-free at 888-288-9342 from 9am-5pm EST Monday-Friday, via email at safety@twingocarrier.com or online at www.TwinGoCarrier.com and click on "Product Recall" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Baby carriers
- Amount recalled
- About 4,000 (in addition, about 160 were sold in Canada)
Where it was sold
Sold at Boutique stores nationwide and online at Amazon.com and TwinGoCarrier.com from December 2014 through May 2016 for about $215..
Why it was recalled
Stop using this product now
The waist buckle can break, posing a fall hazard to children in the carrier.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 13 reports of buckles breaking worldwide, including 10 in the U.S., one in Canada and two in the UK. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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