Reported Jun 1, 2016
Southwire Recalls Voltage Detectors Due to Shock and Burn Hazards
Southwire Company LLC of Carrollton, Ga.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled voltage detectors and contact Southwire for instructions on returning them for a free replacement voltage detector.
Firm contact: Southwire toll-free at 855-798-6657 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.southwire.com and click on Product Recall for more information.
What it looks like
Is this the product you have?
- Non-contact voltage detectors
- Amount recalled
- About 1.2 million (in addition, 3,640 were sold in Canada)
Where it was sold
Sold at Lowe's and other home and hardware stores nationwide and online at lowes.com and other websites from June 2013 through February 2016 for about $15..
Why it was recalled
Stop using this product now
The voltage detectors can give a false "no voltage" reading when being used to test live wires for electric current, posing shock, electrocution and burn hazards to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Southwire is aware of one report of an incident of a false reading by the voltage detector. The consumer received an electrical shock and fell off a ladder.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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