Reported Jul 6, 2016
Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Hype Wireless Ltd. of Edison, N.J.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using these recalled products and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement.
Firm contact: Hype Wireless toll-free at 866-449-7186 from 9:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.hyperoam.com and click on Recall for more information.
What it looks like
Is this the product you have?
- Self-balancing scooters/hoverboards
- Amount recalled
- About 25,000
Where it was sold
Sold at Bed Bath and Beyond, Sports Chalet, VMZ Enterprises LLC and Trans World Entertainment stores nationwide and online from November 2015 through January 2016 for about $500..
Why it was recalled
Stop using this product now
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Hype Wireless has received one report of a self-balancing scooter/hoverboard overheating and smoking. There have been no reports of injuries or property damage.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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