Reported Aug 3, 2016

Porta Recalls Residential Elevators Due to Serious Fall Hazard

Porta Inc. of Arlington Heights, Ill.

High riskUsing this product could cause serious injury, illness or death — stop using it now.

What you should do

Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.

Firm contact: Consumers should contact their elevator service company. Consumers can also contact Porta Inc. toll-free at 844-719-9037 from 8 a.m. to 1 p.m. CT Monday through Thursday or online at www.emiporta.com and click on “Important Product Safety Notice” for more information. Consumers also can email the firm at emdlinfo@emiporta.com.

What it looks like

  • Recalled product from Porta Inc.
  • Recalled product from Porta Inc.
  • Recalled product from Porta Inc.
  • Recalled product from Porta Inc.
  • Recalled product from Porta Inc.
  • Recalled product from Porta Inc.
  • Recalled product from Porta Inc.
  • Recalled product from Porta Inc.
  • Recalled product from Porta Inc.

Is this the product you have?

  • Residential elevators with electro mechanical door locks (EMDLs)
Amount recalled
About 60,000

Where it was sold

Sold at Elevator manufacturers nationwide from January 2005 through December 2011 for between $20,000 and $40,000..

Why it was recalled

Stop using this product now

The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.

Using this product could cause serious injury, illness or death — stop using it now.

Reports so far: The firm has received two reports of lock failure. No injuries have been reported.

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Where this came from

Source: U.S. Consumer Product Safety Commission

Read the CPSC notice

Notice updated Aug 3, 2016 · Data as of Sep 19, 5:58 PM UTC

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