Reported Nov 23, 2016
Human Touch Recalls Reclining Chairs Due to Fall Hazard
Human Touch LLC of Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.
Firm contact: Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at csadmin@humantouch.com or online at www.humantouch.com and click on Support and then on Recall for more information.
What it looks like
Is this the product you have?
- Perfect power recliner chairs
- Amount recalled
- About 1,100
Where it was sold
Sold at Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500..
Why it was recalled
Stop using this product now
The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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