Reported Nov 29, 2016
Door Locksets Recalled Due to Risk of Entrapment in an Emergency; Manufactured by Stanley Security Solutions Taiwan
Stanley Security Solutions Taiwan, Ltd. of Taiwan
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled locksets. For Stanley Commercial Hardware-branded locksets, consumers should contact Stanley Commercial Hardware and for all other brands, consumers should contact Stanley Security Solutions Taiwan to receive a free replacement latch or to schedule an appointment to have the latches replaced free of charge if the lockset is already installed.
Firm contact: Stanley Commercial Hardware toll-free at 855-885-1296 from 8 a.m. to 5 p.m. ET Monday through Friday or www.stanleyhardwarefordoors.com and click on Products, then on Recall for more information.
What it looks like
Is this the product you have?
- Door locksets
- Amount recalled
- About 70,000
Where it was sold
Sold at Stanley Commercial Hardware and other lock distributor and retailers nationwide and online at Amazon.com and Grainger.com from February 2016 through September 2016 for between $170 and $320..
Why it was recalled
Stop using this product now
The latches can fail and the door cannot be unlocked from the inside, posing an entrapment risk. This failure could lead to the inability to vacate a location in an emergency.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received four reports of the latches failing. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
Free recall alerts
Get alerted about new Stanley Security Solutions Taiwan, Ltd. recalls
One email when a matching recall is published. No account, no cost, unsubscribe in one click.
We email you about recalls and nothing else. Every send has a one-click unsubscribe, and you can change your preferences any time without an account.