Reported Nov 29, 2016
Johnson Health Tech Recalls Matrix ClimbMills Due to Fall Hazard (Recall Alert)
Johnson Health Tech North America of Cottage Grove, Wis.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly.
Firm contact: Johnson Health Tech toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, email service@johnsonfit.com or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Matrix ClimbMills
- Amount recalled
- About 10,500
Where it was sold
Sold at Johnson Health Tech North America and its commercial fitness equipment dealers nationwide from December 2011 through September 2015 for between $8,000 and $13,000..
Why it was recalled
Stop using this product now
The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 19 reports of incidents involving the stop/pause handgrip malfunctioning, including eight reports of injuries such as scrapes, bumps and a shoulder dislocation.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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