Reported Feb 1, 2017
Barnes & Noble Recalls Power Adapters Sold with NOOK Tablet 7 Due to Shock Hazard
Barnes & Noble, Inc. of New York
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled power adapters and register online for a free replacement adapter along with a Barnes & Noble $5 gift card. Once registered, consumers will be able to print a pre-paid UPS label to return the recalled adapters to Barnes & Noble. Consumers will receive replacement adapters in the mail. Until a replacement adapter is received, consumers are advised to charge their NOOK Tablet 7" through their computer using a USB cable.
Firm contact: Barnes & Noble toll-free at 877-886-5025 from 8 a.m. to 11 p.m. ET, Monday through Friday, or 9 a.m. to 11 p.m. ET on Saturday and Sunday, or online at www.barnesandnoble.com and click on "Product Recalls" listed at the bottom of the page.
What it looks like
Is this the product you have?
- NOOK® Tablet 7"
- Amount recalled
- About 147,000
Where it was sold
Sold at Barnes & Noble stores and online at www.barnesandnoble.com from November 2016 to January 2017 for about $50..
Why it was recalled
Stop using this product now
The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electric shock hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Barnes & Noble has received four reports of the power adapter breaking or pulling apart exposing the metal prongs. No injuries have been reported.
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