Reported Apr 26, 2017
Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards
Riser Holdings Ltd., of Canada, dba Chromag Bikes
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.
Firm contact: Chromag Bikes at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, email info@chromagbikes.com or online at www.chromagbikes.com and click on Stem Bolt Recall at the top of the page for more information.
What it looks like
Is this the product you have?
- Chromag bicycle stems
- Amount recalled
- About 100
Where it was sold
Sold at Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub and Squatch Cycles nationwide or online at www.chromagbikes.com from November 2016 through March 2017 for about $120 for the stem..
Why it was recalled
Stop using this product now
The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received three reports of the clamping bolts breaking. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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