Reported May 11, 2017
Carrier and Bryant Recall Heat Pumps Due to Fire Hazard
Carrier Corporation of Jupiter, Fla.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should contact Carrier or Bryant for instructions on receiving a free replacement fuse board installed by authorized Carrier or Bryant technicians.
Firm contact: Carrier toll-free at 844-468-4301 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.carrier.com or www.bryant.com and click on "Product Safety Recall" for more information.
What it looks like
Is this the product you have?
- Carrier Greenspeed™ and Bryant Evolution Extreme™ Heat Pumps
- Amount recalled
- About 23,300 (In addition about 2,000 sold in Canada)
Where it was sold
Sold at Sears stores and HVAC dealers nationwide from June 2011 through August 2016 for between $12,000 and $18,000..
Why it was recalled
Stop using this product now
The capacitors in the fuse boards in the heat pumps can stop working causing the unit to overheat, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Carrier has received 41 reports of the heat pumps overheating. No injuries, fires or property damage have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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