Reported Nov 17, 2017
Sleep Number Recalls Foot Warmers Sold with Sleep Number 360 Smart Beds Due to Burn Hazard (Recall Alert)
Sleep Number Corporation (formerly Select Comfort Corporation), of Minneapolis, Minn., (smart bed); BriskHeat Corporation of Columbus, Ohio (foot warmer)
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using and disable the foot warmer in their Sleep Number 360 smart bed using the instructions provided by the company. Sleep Number is directly contacting all known consumers to provide a free replacement foot warmer and to schedule installation by an authorized technician.
Firm contact: Sleep Number at 800-318-4432 from 9 a.m. to 9 p.m. ET Monday through Friday, 9:30 a.m. to 6 p.m. ET on Saturday, or online at www.sleepnumber.com/recall or www.sleepnumber.com and click on “Product Recall” for more information.
What it looks like
Is this the product you have?
- Foot warmers sold with Sleep Number 360™ smart beds
- Amount recalled
- About 11,900
Where it was sold
Sold at Sleep Number stores and online from April 2017 to August 2017 for between $5,400 and $11,000 for smart beds sold with foot warmers..
Why it was recalled
Stop using this product now
The foot warmer under the mattress cover can short circuit and overheat, posing a burn hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Sleep Number has received six reports of the foot warmer overheating, including one report of a burn injury which did not require medical attention.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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