Reported Dec 5, 2017
Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard
Netgear Inc. of San Jose, Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
Firm contact: Netgear toll-free at 866-243-0513 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.arlo.com and click on the recall tab at the top of the page for more information.
What it looks like
Is this the product you have?
- Power adapters for outdoor Arlo cameras
- Amount recalled
- About 7,300 (In addition, about 400 were sold in Canada)
Where it was sold
Sold at Fry's electronics stores nationwide and online at Frys.com and Amazon.com from June 2017 through October 2017 for about $20..
Why it was recalled
Stop using this product now
Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received seven reports of the power adapter cord melting and overheating, resulting in one fire. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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